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Privacy Policy

Effective Date: [Insert Date]

At My Easy Party, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile app, and related services (the “Platform”).

1. Information We Collect

a. Information You Provide

  • Account details: Name, email, phone, address, and password.
  • Supplier details: Business name, contact info, registration documents, tax information, banking details, products/services, photos, and pricing.
  • Order details: Event date, selected items/services, special requests, and payment details (processed securely through third parties).
  • Messages: Communications between clients, suppliers, and our support team.

b. Information Collected Automatically

  • IP address, browser type, device details, and pages visited.
  • Cookies and tracking technologies to improve your experience.

c. Information from Third Parties

  • Payment processors for transaction and payout confirmation.
  • Social media platforms if you connect your account.

2. How We Use Your Information

We use your information to:

  • Create and manage your account.
  • Process booking requests and notify suppliers for confirmation.
  • Connect clients with suppliers and manage communications.
  • Verify supplier credentials and process secure payouts.
    Provide booking updates and order status notifications.
  • Improve and personalize our services.
  • Provide customer support.
    Prevent fraud and enhance security.
  • Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. We may share it:

  • With suppliers: When you place a booking, suppliers receive the relevant order details and must confirm availability before the booking is finalized.
  • With clients: If you are a supplier, your profile (business name, services, photos, pricing, and reviews) will be visible to the public.
  • With service providers: Companies that help us operate our platform (e.g., payment processors, hosting, messaging tools).
  • For legal reasons: When required by law or to protect our rights, safety, and compliance.

4. Data Retention

We retain your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

You may request to:

  • Access the personal information we hold about you.
  • Correct or update your information.
  • Delete your account (subject to legal and regulatory obligations).
  • Opt out of marketing communications at any time.

6. Security

We use industry-standard safeguards to protect your information, including encryption and secure servers. However, no system is completely secure, and we encourage users to also protect their accounts with strong passwords.

7. Cookies

We use cookies to:

  • Improve your browsing experience.
  • Remember preferences and login details.
  • Analyze traffic and platform performance.

You may disable cookies in your browser, but some features may not function properly.

8. Children’s Privacy

Our platform is intended for individuals aged 18 and older. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

My Easy Party

Email: support@myeasyparty.com
Website: myeasyparty.com
Toronto, ON, Canada